At Frankie & Benny’s, we always want to hear your comments…

We'd love to hear from you. Whether it's a comment about how much you love Frankie & Bennys, or you've had an experience which you're unhappy about, our priority is having satisfied customers. Please see our FAQs where most of your queries will be answered or, alternatively, use the other options.

FAQs Visit Feedback General Enquiries

Frankie & Benny’s Head Office

Frankie & Benny’s

5-7 Marshalsea Road

Office opening hours: Monday – Friday 9am- 5.30pm

Call: 0845 612 5003 (Charged at a local rate)
Fax: 0845 612 5319


Charity Requests

All charity requests should be sent to the above address. Frankie & Benny’s primarily supports charities in the local areas although all types of charity requests are welcome. 

Please note that as we receive many charity requests each day unfortunately we cannot respond to them all. If you have not heard from us within 4 weeks then we regret to inform you that we were unable to help this time. We would like to take this opportunity to wish you luck with all your fundraising events.