Our responsible approach

As well as serving up feel-good food you won’t forget, we’re committed to doing whatever we can to have a positive impact on our world and the people around us. Here are a few ways we’re playing our part…

We fight food waste

We are working with the Sustainable Restaurant Association to tackle food waste, and have implemented tools in our kitchens to help with this. We also offer doggy bags to our customers so they can enjoy their unfinished food at home. We work with FareShare, the UK's national network of charitable food distributors, to donate any surplus food from our distribution hubs.

We hate landfill (who doesn’t?)

We've drastically cut down on our single-use plastics (we removed all plastic stirrers and straws back in 2019) and we separate our waste so that as much as possible can be recycled. Anything that can't be recycled is diverted from landfill and converted into energy.

Our sites are powered by renewable electricity*

We are always working on ways to reduce our energy use and emissions in our restaurants. From buying certified renewable electricity, to training and encouraging our teams to get involved, to using more energy efficient equipment - we are proud to be playing our part in reducing emissions and helping support the transition to cleaner energy in the UK. Over time, it is our intention to switch the gas equipment in our kitchens to electric to further reduce our emissions.

*For all sites where we control the electricity supply contract.

We care about animal welfare

From our sirloin steaks and cheeseburgers to our fish, we ensure that the suppliers we work with stick to strict standards of animal welfare and sustainability. Our fresh burgers use Red Tractor beef from Assured UK Farms, and our steaks are locally sourced from British and Irish farmed beef, reared to Bord Bia standards (the Irish food board), which ensures a high benchmark in safety, traceability and welfare. We source MCS Good Fish Guide fish rated 3 or below and for farmed fish and seafood we source minimum Global GAP or BAP 2*. All shell eggs are RSPCA Certified free range.

We’re into better health

From reducing the salt content in our customer favourites such as mac & cheese and meatballs, to banning GM foods, MSG, artificial trans fats in any products, and artificial colours in our kids’ menus, we’re committed to making our food as nutritious as possible. We are also increasing the vegan options on our menu and adding vegan alternatives of popular choices such as vegan mac & cheese, vegan hot dog and Biff's Wing stacker burger.

We respect the people we work with…

As members of the ethical trading platform Sedex, we’re helping the world improve working conditions and put an end to modern slavery. We believe in being respectful to everyone we work with, from our suppliers to our own employees – from paying a fair wage, to ensuring every tip goes directly to our employees.

…and we try to raise others where we can

We support MIND which offers online and face-to-face mental health support and education. An ongoing programme of activities takes place across our restaurants, with funds raised being matched by our parent company, The Restaurant Group.

But it doesn’t stop there

We are working closely with our suppliers to reduce emissions associated with the products that we buy. We are also a founding member of the Zero Carbon Forum (ZCF), a non-profit organisation set up to help the hospitality sector work together towards 'net zero’ by 2040.

And finally...

SRA RGB 2022 3 Star (1) (002)

We have been awarded the maximum 3-stars in the Food Made Good Rating by the Sustainable Restaurant Association, who we work with on an ongoing basis to ensure we continue to make progress on our sustainability journey.