Terms & Conditions

PAY MY BILL TERMS & CONDITIONS AND PRIVACY

These Terms & Conditions govern your use of the Pay My Bill service (“Pay My Bill”) made available to you by Frankie & Benny’s, a brand of The Restaurant Group (UK) Limited, a company registered in England under company number 894426, with its registered office at 5-7 Marshalsea Road, London SE1 1EP. VAT number 340 3778 62 (“F&B”, “we” or “us”).

PAY MY BILL
Pay My Bill is designed to allow you to pay your Frankie & Benny’s bill electronically, using your smartphone or other compatible mobile device, at participating restaurants. To access Pay My Bill, you will need to either:
• download the Frankie & Benny’s App (the “F&B App”) from the Apple App Store (for iOS devices) or Google Play (for Android devices). Note that the F&B App provides services based on your location; if you wish to switch off location services, please change your settings on your device
or
• connect to the Pay My Bill functionality via the Frankie & Benny’s website at: https://www.frankieandbennys.com (the “F&B Website”).

We may offer a choice of ways of paying via Pay My Bill, including using third party online payment services (e.g. PayPal, Apple pay …). When you pay using Pay My Bill, you will be emailed a receipt. You can also ask for a hard copy receipt from your server.
Pay My Bill may not support discounts and promotions. If you have any discounts or promotions you would like to use, please inform your server before you pay via Pay My Bill, so that they can be applied to your bill.

How we use your personal details

  1. Pay My Bill service: In order to pay your Frankie & Benny’s bill using Pay My Bill, where this service is available, you will need to input a valid email address and your credit or debit card details.
    Payment processing services are provided by Braintree, a division of PayPal (Europe) S.a.r.l. et Cie, SCA (“Braintree”), which will involve transferring your data to Braintree’s servers located within the United States. Braintree is self-certified to the US Department of Commerce under the EU-US Privacy Shield. The application will transfer payment details directly from Braintree to the operator’s point of sale system. By inputting your email and payment card details, you are consenting to the use of such details by Braintree, the operator and us for the purpose of paying your bill and processing your payment.
    We will not store your card details on our system. Your personal and card details will be securely stored by Braintree and used only for the purpose of administering payment, verification of transactions, refunds and ease of use in future transactions using the service. However, your CSC/CVV number will not be stored and must be entered each time you use a card for authentication. We will also share your email address with Omnifi Limited who will generate and send you an electronic receipt on our behalf, following bill payment.
  2. Email Updates and Promotional offers: we would like to send you updates and information on our promotional offers for our restaurants, from time to time. These may include joint offers with our business partners. If you no longer want to receive such offers, please notify us by writing to:
    Marketing Department
    Frankie & Benny’s
    5 – 7 Marshalsea Road
    London SE1 1EP

Availability of Pay My Bill and Liability
While we will try to make Pay My Bill available to you via the F&B App and/or the F&B Website (the “App & Website”), Pay My Bill may not be available at all restaurants. Pay My Bill is for your own personal use only, at your own risk, and must not be used for commercial purposes. We will not be liable for any unavailability or malfunction of Pay My Bill, any connection problems or any other failure or inability to access or use the App & Website, or a third party online payment service via Pay My Bill. We also reserve the right to refuse the use of Pay My Bill to pay a bill, if we have reason to suspect fraud, misconduct or unauthorised or inappropriate use.

Where Pay My Bill, the App & Website or the third party online payment service are not available, or their use is refused, you will still be liable to pay for your bill using another acceptable means of payment.

In any case, we will not be liable for any indirect, incidental or consequential damages or any financial loss, loss of income, data or other information or loss of reputation as a result of the use of, or inability to use, Pay My Bill or the App & Website. Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud or any other liability that cannot be excluded or limited by English law.

Additional information
We reserve the right to change these Terms & Conditions and Privacy Notice at any time. Any changes to these Terms & Conditions and Privacy Notice will be effective immediately upon posting the revised version on the F&B App or the F&B Website, and your continued use of Pay My Bill will be deemed to be acceptance of the revised Terms & Conditions and Privacy Notice.

You may be subject to charges imposed by your mobile network operator or internet service provider. Payment of such charges is solely your responsibility. The ability to download or access the App & Website may be restricted or impaired when roaming on a network abroad.

These terms and conditions are governed by English Law and you and we submit to the nonexclusive jurisdiction of the English Courts.

Our full Privacy Policy can be obtained from our website at www.frankieandbennys.com.

PARTNER OFFER TERMS

Tastecard:
• The tastecard discount is for 2 for 1, 7 days a week, across starters, mains and desserts. The tastecard restaurant deal is valid on breakfast items.
• Extra toppings and add-ons are not included in the offer, but may be purchased at usual menu price.
•Exclusions include Festive Dishes, Sharing starters, sharing mains, sharing desserts and sides.
• This offer cannot be used in conjunction with any other Frankie & Benny’s vouchers, discount codes, deals and offers.
•There is no need to book ahead, but do mention when being seated that you intend to use your tastecard.
•The cheapest or equivalent dish of each course from each menu section will be discounted from your bill.
•Set/fixed price, lunch menus, kids menus, takeaways and delivery are excluded from the deal. •Each tastecard is only valid for 6 people.
•The tastecard discount is not available on Bank Holidays or on Celebration Days including, but not limited to, Valentine’s Day, Mothering Sunday, Father’s Day, etc.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

Groupon Deal:
• £19.99 for the Two Courses only offer (2 people) and £29.99 for the Two Courses and bottle of House Wine. Valid 7 days a week.
• 2 courses (starter + main OR main + dessert) each from the Menu for 2 people + a bottle of house wine if the guest has selected the £28.99 or £29.99 option.
• Excludes: Frankie’s Super Deal and Sharing Starters.
• There is a £3pp supplement for Sirloin Steak, Ultimate Mixed Grill, Steak and Fries, Chicken and Ribs, Whole BBQ Ribs, Half Rack of Ribs, NY Chicken, New York Deli Burger, Double Bacon Cheese Burger, Black and Blue Burger, Half Roast Chicken.
• There is a £5pp supplement for all 15" Pizzas.
• There is a £1 - £2.29pp supplement for additional burger toppings.
• House white, red or cheapest rose included.

Gourmet Society:
• 25% off total bill. 7 days a week. Each Gourmet Society card is valid for up to 4 people, although multiple cards can be used per table, therefore 8 people dining would require 2 Gourmet Society cards.
• Offer available on the la carte and breakfast menus only.
• Exclusions include: Festive Dishes, Set/Fixed price, Lunch Menus, Kids Menus, takeaways and delivery.
• This offer cannot be used in conjunction with any other promotions or discounts.
• You do not need to book in advance, although please mention when being seated that you intend to use your Gourmet Society card.
• To speed up payment please show your Gourmet Society card when asking for the bill.
• In Scotland the discount only applies to soft drinks only, alcoholic drinks are not included in the discount.
• This card is not valid on Saturdays, Bank Holidays or on Celebration Days including, but not limited to, Valentines Day, Mothering Sunday, Fathers Day, etc.
• The Gourmet Society restaurant discount is available throughout December, though Bank Holidays will be excluded.
• Not to be used in conjunction with any other offer.
• Offer not valid at the following Frankie & Benny’s restaurants: O2, Wembley, Victoria Place, location in airports and train stations.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

Meerkat Meals:
• 2 for 1 on equivalent starters, mains and desserts.
• Cheapest free.
• Sunday to Thursday.
• Participating restaurants.
• Booking required, max 6 people.
• Offer excludes kids meals, drinks and certain days.
• App only.
• Discount is valid on total food bill from the breakfast, main, gluten free or dessert menus.
• Any other menus are excluded.
• Discount is not valid on the Frankie & Benny’s Super Deal.
• Discount is not valid on drinks.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

Odeon Limitless:
• 30% off food discount is available for all active Limitless members.
• Discount is valid until 31 December 2019.
• Discount is valid on total food bill from the main, gluten free or dessert menus. Any other menus are excluded.
• Discount is not valid on the Frankie’s Super Deal. Discount is not valid on drinks.
• Discount is valid for up to 6 people per Limitless card.
• You must show a valid Limitless card to a member of the restaurant team to receive the discount.
• Discount is not valid at the following Frankie & Benny’s locations: Birmingham International Airport, Manchester Airport, Liverpool John Lennon Airport, London Luton Airport, East Midlands Airport, and Glasgow Airport. Discount is valid at all other UK participating restaurants.
• Discount not valid with any other promotion.
• Discount can be used as many times as you like.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

Vouchercloud:
• With this voucher, you and all of your table can enjoy 25% off mains from the Main or Gluten Free Menus at Frankie & Benny’s.
• You can use this voucher from 1st – 31st August 2019, excluding Saturday’s, event days and bank holidays.
• You cannot use this voucher with the Frankie’s Super Deal, with any other promotion or at airport locations.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield).
• This voucher is not valid at Frankie & Benny’s Edinburgh Royal Mile, High St throughout August.
• Frankie & Benny’s can amend or withdraw this voucher at any time.
• This voucher can only be used once.

Showcase Insider:
• The offer is 25% off the food bill (A la carte, Gluten free a la carte and breakfast), 7 days a week for up to 6 people per membership.
• This offer excludes the kids’ menus, fixed price and lunch menus, and does not include drinks.
• The discount is not available on bank holidays or event days including, but not limited to, Mother’s Day or Valentine’s Day.
• This discount cannot be used at airport locations.
• The Partner members can only redeem one code per booking, table or group of people attending Frankie and Benny’s.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

KidsPass:
• 25% off total bill valid Sunday to Fri.
• Each KidsPass card is valid for up to 6 people, although multiple cards can be used per table, therefore 12 people dining would require 2 KidsPass cards.
• Offer is available on the la carte and breakfast menus only.
• Exclusions inclue Festive Dishes, Set/Fixed price, Lunch Menus, Kids Menus, takeaways and delivery.
• This offer cannot be used in conjunction with any other promotions or discounts.
• You do not need to book in advance, although please mention when being seated that you intend to use your KidsPass card.
• To speed up payment please show your card when asking for the bill.
• In Scotland the discount only applies to soft drinks only, alcoholic drinks are not included in the discount.
• Not valid on Saturdays, Bank Holidays or on Celebration Days including, but not limited to, Valentines Day, Mothering Sunday, Fathers Day, etc.
• Not to be used in conjunction with any other offer.
• Offer not valid at the following Frankie & Benny’s restaurants: O2, Wembley, Victoria Place, location in airports and train stations.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

PopcornPass:
• 25% off total bill valid Sunday to Fri.
• Each Popcorn Pass card is valid for up to 6 people, although multiple cards can be used per table, therefore 12 people dining would require 2 KidsPass cards.
• Offer is available on the la carte and breakfast menus only.
• Exclusions include Festive Dishes, Set/Fixed price, Lunch Menus, Kids Menus, takeaways and delivery.
• This offer cannot be used in conjunction with any other promotions or discounts.
• You do not need to book in advance, although please mention when being seated that you intend to use your Popcorn Pass card.
• To speed up payment please show your card when asking for the bill.
• In Scotland the discount only applies to soft drinks only, alcoholic drinks are not included in the discount.
• Not valid on Saturdays, Bank Holidays or on Celebration Days including, but not limited to, Valentines Day, Mothering Sunday, Fathers Day, etc.
• Not to be used in conjunction with any other offer.
• Offer not valid at the following Frankie & Benny’s restaurants: O2, Wembley, Victoria Place, location in airports and train stations.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

Studentbeans:
• The offer is 25% off the food bill which included a la carte, Gluten Free a la carte and breakfast menu.
• This offer is available 7 days a week for up to 6 people per membership.
• This offer is not available for kids menus, fixed price of lunch menus, and does not include beverages.
• The discount is not available on Bank Holidays, or event holidays including but not limited to Mother’s Day or Valentine’s Day.
• Offer not valid in airports locations.
· Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

Supermarket Partners:
• With this offer, staff members of ASDA, Tesco, Sainsbury’s and Morrisons can enjoy 20% off their food bill when they purchase a main from the Main or Gluten free menus.
• This offer is valid Sunday to Fridays
• You cannot use this offer with the Frankie’s Super Deal or the Set, Lunch, Event and Breakfast menus.
• Dishes included in this offer may vary across different restaurants.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay, Sheffield Meadhowhall and Sheffield).
• This voucher can only be used once per visit.
• We can amend or withdraw this voucher at any time.

Armed Forces:
• Offer is valid upon presentation of a Forces Identification card (MOD90) 20% off discount applies to food bill only.
• Offer is only valid when 2 main courses are purchased of the Main Menu.
• Cannot be used in conjunction with any other offer or discount promotion including lunch/set menus.
•Excludes Mondays 5pm - 11pm.
•Valid at any Frankie & Benny’s or Little Frankie’s restaurant excluding airport sites.
•Discount not valid on Event Days such as Mother’s Day, Father’s Day and Christmas Day.
· Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

NHS:
• Offer is valid upon presentation of a NHS discount card.
• 20% off discount applies to food bill only.
• Offer is only valid when 2 main courses are purchased of the Main Menu.
• Cannot be used in conjunction with any other offer or discount promotion including lunch/set menus.
• Excludes Mondays 5pm - 11pm.
• Valid at any Frankie & Benny’s or Little Frankie’s restaurant excluding airport sites.
• No cash value.
• Discount not valid on Event Days such as Mother’s Day, Father’s Day and Christmas Day.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.

NUS:
• TOTUM cardholders are entitled to 20% off their total food bill when 2 main courses are purchased from the Main Menu.
• Discount is applied to food only, does not include any drinks.
• One discount is applied per table of a maximum of 6 Guests.
• Offer not valid in conjunction with any other offer, discount or promotion including the breakfast, lunch, midweek, kids or juniors menus.
• This offer is not valid on Family Feast.
• Discount not valid on Event Days such as Mother’s Day, Father’s Day and Christmas Day.
• Valid TOTUM cards must be presented in order to claim the discount.
• All food is subject to availability.
• Offer valid at any Frankie & Benny’s restaurant in the UK, excluding airport locations.
• Offer valid 7 days a week until further notice.
• Vouchers are not valid at the following restaurants on event days. Please contact these restaurants before visiting to confirm validity for your chosen dates. See a full list of event restaurants here: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield.



OFFER TERMS

33% off mains:
• With this voucher, you and all of your table can enjoy 33% off mains from the Main, Gluten Free and Summer Specials Menus.
• You can use this voucher between Tuesday 13th August- Tuesday 20th August 2019, excluding Saturday 10th August 2019.
• You cannot use this voucher with the Frankie’s Super Deal, with any other promotion or at airport locations and Edinburgh Royal Mile High St.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay, Sheffield Meadhowhall and Sheffield).
• This voucher can only be used once. • We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.

Click & Collect 20% off:
• 20% off all Click and Collect Starters, Mains, Sides, Drinks and Desserts. This does not include bundles or Kid’s menu.
• 20% offer is automatically applied to all Click and Collect purchases at checkout.
• You can use this promotion all day every day until 20th August 2019.
• Dishes included in this offer may vary across different restaurants.

Order Ahead:
• Food will be served at the time your booking was made for. If you are going to be late, please contact the restaurant directly.
• If you cancel or amend the time of your booking, please contact the restaurant directly to change the time your food is ordered for or request a refund.

Unlimited Breakfast:
• With this voucher, you and all of your table can enjoy unlimited breakfast reorders when you buy a breakfast dish.
• There’s no limit on reorders, however, breakfast cannot be shared and your plate must be finished before reordering.
• Reorders must be the same dish.
• This voucher is valid from Friday 16th August 2019 - Sunday 18th August 2019 until midday.
• You cannot use any other offer with this promotion.
• Not valid at airport locations or Edinburgh Royal Mile High Street.
• We can amend or withdraw this promotion at any time.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay and Sheffield).
• Dishes included in this offer may vary across different restaurants.

Student Discount:
• Student Discount entitles bearer to 20% off their food bill.
• Offer available with valid student ID.
• Offer can only be used per table/bill transaction.
• You cannot use this offer with any other promotion, the Frankie’s Super Deal, set menus, including the lunch, specials, breakfast and kids menus or takeaway options, or at airport locations.
• We can amend or withdraw this offer at any time.
• Offer not valid in airports locations.
• Dishes included in this offer may vary across different restaurants.
• Not valid at event restaurants on event days (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay, Sheffield Meadhowhall and Sheffield).

Birthday Treat:
• With this voucher, you can enjoy 2 mains for the price of 1 when 2 main courses are purchased from the Main or Gluten Free Menus, or 1 bottle of prosecco for just £10.
• You will receive these vouchers 10 days before your birthday, and they will expire 1 month from the date of the email.
• You must be opted in to marketing communications with a valid date of birth registered to receive this promotion.
• You cannot use this voucher with the Frankie’s Super Deal, with any other promotion or at airport locations.
• We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.
• You can only use 1 offer on your birthday visit. Please inform your server which you would like to redeem and show the codes in your email.

2 Dine for £25:
• With this voucher, you and all of your table can enjoy our ‘2 Dine for £25’ Set menu, where you can choose 1 sharing starter, 2 mains and 1 bottle of house wine from the set menu.
• This offer is valid on Friday 16th August 2019 - Sunday 18th August 2019.
• A QR code must be scanned to redeem your discount.
• This offer cannot be used in conjunction with any other promotion or discount, or used at airport locations and Edinburgh Royal Mile High St.
• We can amend or withdraw this voucher at any time.
• This voucher can only be used once.
• Dishes included in this offer may vary across different restaurants.
• Dishes include: Dough Ball Delight, Sticky Wings Feast, Classic Cheese Burger, The House Special Burger, The Vegan Beet Burger, Frankie’s Classic Meatballs, Chicken & Mushroom Penne, Ultimate Mac N Cheese, Spaghetti Carbonara, Margherita Pizza, Skinny Veggie Pizza, BBQ Chicken Pizza, Pepperoni Pizza, Classic 6” Hot Dog, Mediterranean Salad and Nashville Chicken Skewers Salad.
• Not valid at event restaurants on event days (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay, Sheffield Meadhowhall and Sheffield).

2 Dine for £25 - Trial Menu (S):
• With this voucher, you and all of your table can enjoy our ‘2 Dine for £25’ Set menu, where you can choose 1 sharing starter, 2 mains and 1 bottle of house wine from the set menu.
• This offer is valid on Friday 16th August – Sunday 18th August 2019.
• A QR code must be scanned to redeem your discount.
• This offer is valid is only available at the following restaurants: Barnsley, Braintree, Cambridge, Cambridge Newmarket Road, Centre 27, Ely, Harlow, Meadowhall, Norwich, Sheffield, Sheffield Drakehouse, White Rose Leeds.
• This offer cannot be used in conjunction with any other promotion or discount.
• We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.
• This voucher can only be used once.
• Dishes include: Marinated Olives, Mini Breadsticks, Garlic Pizza Bread, Vegan Loaded Fries, Sticky Chicken Wings, Southern Fried Chicken, Mozzarella Sticks, Meatballs al Forno, Mozzarella & Tomato Salad, Fully Loaded Potato Skins, Calamari, Mushroom Bruschetta, Bruschetta Napoli, Garlic Prawns, The House Special Burger, Classic Beef Burger, Viva la Vegan Burger, Frankie’s Classic Meatballs, Ultimate Mac N Cheese, Spaghetti Carbonara, Margherita Pizza, BBQ Chicken Pizza, Pepperoni Pizza and Mediterranean Salad.

£5 Pizza:
• With this voucher, you and all of your table can enjoy all 10" pizzas from the main and gluten free menus for just £5 each.
• All extra toppings are excluded.
• You can use this voucher on Tuesday 20th August 2019.
• You cannot use this voucher with any other promotion or at airport locations and Edinburgh Royal Mile High St.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay and Sheffield).
• This voucher can only be used once.
• We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.
• Frankie & Benny’s Braintree, Meadowhall, Barnsley, Harlow, White Rose Leeds, Cambridge New Market Road, Sheffield Drakehouse, Ely, Cambridge, Norwich, Centre 27 and Sheffield are excluded from this offer but will receive half price off of all 10" Pizzas. No voucher is required.

£5 Pasta:
• With this voucher, you and all of your table can enjoy all pasta dishes from the main and gluten free menus for just £5 each.
• All risotto dishes are excluded.
• You can use this voucher on Wednesday 21st August 2019.
• You cannot use this voucher with any other promotion or at airport locations and Edinburgh Royal Mile High St.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay, Sheffield Meadhowhall and Sheffield).
• This voucher can only be used once.
• We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.
• Frankie & Benny’s Braintree, Meadowhall, Barnsley, Harlow, White Rose Leeds, Cambridge New Market Road, Sheffield Drakehouse, Ely, Cambridge, Norwich, Centre 27 and Sheffield are excluded from this offer but will receive half price off of all Pasta. No voucher is required.

£5 Burgers:
• With this voucher, you and all of your table can enjoy selected burgers with a side of fries for just £5 each.
• You can use this voucher on Thursday 22nd August 2019.
• Voucher is valid on selected burgers only (Classic Beef, Classic Cheese, Bacon & Cheese, The House Special, Classic Chicken, The Vegan Beet (where sold) & Viva La Vegan) and classic fries.
• All burger toppings and fries upgrades are excluded.
• You cannot use this voucher with any other promotion or at airport locations and Edinburgh Royal Mile High St.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay and Sheffield).
• This voucher can only be used once.
• We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.
• Frankie & Benny’s Braintree, Meadowhall, Barnsley, Harlow, White Rose Leeds, Cambridge New Market Road, Sheffield Drakehouse, Ely, Cambridge, Norwich, Centre 27 and Sheffield are excluded from this offer but will receive half price off of selected Burgers. No voucher is required.

30% off mains with a cinema ticket:
• You and all of your table can enjoy 30% off your total food bill from the Main menu.
• This offer is valid every day when a valid when you show a cinema ticket is shown for that day of use.
• You cannot use this voucher at airport locations, on the Family Feast dish or with any other promotion.
• Only available at selected locations (Aberdeen, Aberdeen Union Sq, Aldershot, Ashford, Ashton Moss, Basildon, Bedford, Bexleyheath, Boldon, Bolton, Bradford, Braintree, Brighton, Bristol Hengrove, Burton, Bury St Edmunds, Cardiff Newport, Cardiff St David, Castleford, Cheltenham, Chester Broughto, Chesterfield, Chichester, Crawley, Dalton Park, Didsbury, Eastbourne, Enfield, Falkirk, Fareham, Feltham, Fountain Park, Glasgow Quay, Gloucester, Harlow, Haverhill, Hemel Hempstead, High Wycombe, Highpoint St. He, Hull, Huntingdon, HW Denmark St, Ipswich, Leigh, Lenton, Meadowhall, Middlesbrough, Milton Keynes, Newport Spytty, Northampton, Nottingham, O2 Greenwich, Poole, Rochester, Rugby, Sheffield, Silverburn, Southampton, St Neots, Stevenage, Stockport, Stoke, Stoke Potteries, Swindon, Telford, Wakefield, Wandsworth, Wembley, Witney, Yate & Yeovil). • We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.

Kids Eat For £1
• With this voucher, you and all of your table can enjoy 1 kid’s meal from the Kids’ menu for £1 with every adult main meal purchased from the main and gluten free menus.
• You can use this voucher from Tuesday 30th July to Tuesday 27th August 2019.
• This voucher is not valid on the Breakfast, Set menu or Event menus.
• This voucher cannot be used with any other promotion or at airport locations.
• This voucher can be used multiple times.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay and Sheffield).
• This voucher is not valid at Frankie & Benny’s Edinburgh Royal Mile, High St.
• We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.

Free Burger
• With this voucher, you can enjoy a free burger when you buy a pint of Budweiser or a Coke (or any Coca Cola family products).
• You can use this voucher from 12pm till 5:30pm on Thursday 22nd August 2019.
• The voucher is only valid with the Classic Beef Burger, Classic Cheese Burger, Bacon & Cheese Burger, The House Special Burger, Classic Chicken Burger, The Smoky Beet Burger and Viva La Vegan Burger. All burgers come with regular fries only.
• You cannot use any other promotion with this voucher.
• Dishes included in this offer may vary across restaurants.
• This voucher is only valid for orders made while dining within a restaurant and excludes takeaway.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay, Sheffield Meadhowhall and Sheffield).
• This voucher can only be used once per person.
• We can amend or withdraw this voucher at any time.


COMPETITION TERMS

Frankie & Benny’s x Lotus Biscoff Instagram Competition:

  1. The competition is open to residents of the United Kingdom aged 16 years or over except employees of Frankie & Benny’s, Lotus Bakeries and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
  2. There is no entry fee and no purchase necessary to enter this competition.
  3. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  4. Route to entry for the competition and details of how to enter are via https://www.instagram.com/p/B0idfXglC2i/
  5. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
  6. Only 1 person per unique postal address household is eligible to enter. If multiple entries are received from a unique postal address household all subsequent entries will be invalidated.
  7. The competition opens at 30/07/19 and the closing date for entry will be 06/08/19. After this date the no further entries to the competition will be permitted.
  8. No responsibility can be accepted for entries not received for whatever reason.
  9. The rules of the competition and how to enter are as follows: entrants must follow both the @Lotusbiscoffuk and @frankienbennys Instagram pages, like the competition post and tag a friend in the comments section.
  10. Lotus Bakeries reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of Lotus Bakeries’ control. Any changes to the competition will be notified to entrants as soon as possible by Lotus Bakeries.
  11. Lotus Bakeries is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  12. The prize is as follows: One Lotus Biscoff gift box that includes 2 x Lotus Biscoff Spread in Smooth and Crunchy; 1 x Lotus Biscoff Cook Book; 1 x Lotus Biscoff Cup & Saucer; 4 x Packs of Lotus Biscoff Biscuits; 1 x Frankie & Benny’s voucher up to the value of £50.
  13. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  14. Winners will be chosen as a result of a popular vote conducted via social media sites as measured and recorded and verified by Lotus Bakeries and or its agents.
  15. Two winners will be notified by DM on Instagram. If the winner cannot be contacted or do not claim the prize within 5 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  16. Frankie & Benny’s will notify the winner when and where the prize can be delivered.
  17. Frankie & Benny’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  18. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  19. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  20. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be stored.
  21. Entry into the competition will be deemed as acceptance of these terms and conditions.
  22. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Lotus Bakeries and not to any other party.

Frankie & Benny’s A-Level Results Instagram Competition:
• The competition is open to residents of the United Kingdom aged 16 years or over except employees of Frankie & Benny’s and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
• By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
• Route to entry for the competition and details of how to enter are via https://www.instagram.com/p/B0qQsACHMCY/
• Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
• The competition opens at 12:00 on 02/08/19 and the closing date for entry will be 23:59 on 07/08/19. After this date the no further entries to the competition will be permitted.
• No responsibility can be accepted for entries not received for whatever reason.
• The rules of the competition and how to enter are as follows: entrants must like the competition post on @frankienbennys Instagram page, follow the @frankienbennys Instagram page and tag a up to 7 friends in the comments section.
• Frankie & Benny’s reserves the right to cancel or amend the competition.
• The prize is as follows: A reservation at Frankie & Benny’s to be made before 31st August 2019, exlcuding bank holidays. Maximum of 8 guests. Total discount is £400, anything above this must be paid for by the competition winner. No other promotions or discounts can be used in conjunction with this prize.
• The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
• Winners will be chosen as a result of a popular vote conducted via social media sites as measured and recorded and verified by Frankie & Benny’s.
• One winners will be notified by DM on Instagram. If the winner cannot be contacted or do not claim the prize within 5 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
• Frankie & Benny’s will notify the winner how the prize can be claimed
• Frankie & Benny’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
• The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be stored.
• Entry into the competition will be deemed as acceptance of these terms and conditions.
• This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network.


DISCONTINUED OFFERS

Click and Collect 40% off:
• 40% off all Click and Collect Starters, Mains and Desserts. This does not include bundles or Kid’s menu. • 40% offer is automatically applied to all Click and Collect purchases at checkout. • You can use this voucher all day every day until 24th July 2019. • This offer excludes Frankie & Benny’s Yate, Denton, Burton, Basingstoke, Doncaster, Lenton, Livingston, Croydon, Stockton Teeside, Gloucester, Ipswich Nacton, Edge Lane, Coventry Arena, Hull- Junction, Glasgow Fort, Romford, Glasgow Quay, Norwich, Basingstoke, High Wycombe, Sheffield Drake, Wrexham, Bristol Hengrove, Peterborough H, Merthyr Tydfil, Selly Oak, Nottingham Vic, Shrewsbury, Bolton, Uttoxeter, Preston, Watford, Falkirk, Feltham, Cambridge New Market, Trafford, Leeds Crown Point, Stafford Rivers, Cambridge and Nottingham. • Dishes included in this offer may vary across different restaurants.

Click & Collect 30% off:
• 30% off all Click and Collect Starters, Mains and Desserts. This does not include bundles or Kid’s menu. • 30% offer is automatically applied to all Click and Collect purchases at checkout. • You can use this voucher all day every day until 4th July 2019. • This offer only includes Frankie & Benny’s Yate, Denton, Burton, Basingstoke, Doncaster, Lenton, Livingston, Croydon, Stockton Teeside, Gloucester, Ipswich Nacton, Edge Lane, Coventry Arena, Hull- Junction, Glasgow Fort, Romford, Glasgow Quay, Norwich, Basingstoke and High Wycombe. • Dishes included in this offer may vary across different restaurants.

Kids Eat Free
• With this voucher, you and all of your table can enjoy 1 kid’s meal from the Kids’ menu for free with every adult main meal purchased from the main and gluten free menus. • You can use this voucher from Tuesday 23rd to Tuesday 30th July 2019. • This voucher is not valid on the Breakfast, Set menu or Event menus. • This voucher cannot be used with any other promotion or at airport locations and Edinburgh Royal Mile High St. • This voucher can only be used once. • This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay and Sheffield). • We can amend or withdraw this voucher at any time. • Dishes included in this offer may vary across different restaurants.

2 for 1 Drinks with Meerkat Meals:
• With this offer you can enjoy 2 for 1 on selected drinks when using your Meerkat Meals membership.
• This offer is valid between Sunday 30th June - Thursday 4th July 2019, and Sunday 7th July – Thurday 11th July 2019.
• Drinks available include 175ml glass of house wine, Draught beer/lager/cider, Regular soda or Single serve house spirit and mixer.
• This offer cannot be used with any other offer or promotion.
• A main course must be purchased for every person using the drinks promotion.
• All other Meerkat Meals conditions apply.
• Scotland outlets to offer non-alcoholic beverage only.
• No site exclusions.

Groupon Deal 2:
• The following conditions are valid for all vouchers that expire on the 5th August 2019
• £19.99 for the Two Courses only offer (2 people) and £29.99 for the Two Courses and bottle of House Wine. Valid 7 days a week.
• 2 courses (starter + main OR main + dessert) each from the Menu for 2 people + a bottle of house wine if the guest has selected the £28.99 or £29.99 option.
• Excludes: Frankie’s Super Deal, sharing starters, New York Deli Burger, Double Bacon Burger, Black and Blue Burger, Half Roast Chicken, Sharing Starters, Garlic Prawns, Freakshakes, Lemon Meringue bombe. There is a £3pp supplement for Sirloin Steak, Ultimate Mixed Grill, Steak and Fries, Chicken and Ribs, Whole BBQ Ribs, Half Rack of Ribs or BBQ Chicken. There is a £5pp supplement for all 15" Pizzas.
•House white, red or cheapest rose included.

2 for 1 Mains (Scotland Students Only)
• With this voucher, Scottish Students can enjoy 2 for 1 mains at Frankie & Benny’s from the Main, Gluten Free and Summer Specials Menus. • You can use this voucher on Tuesday 6th August only. • This offer is only valid to Scottish Students on results day. Student identification will need to be presented. • You cannot use this voucher with the Frankie’s Super Deal, with any other promotion or at Frankie & Benny’s Edinburgh Royal Mile High St. • This voucher can only be used once. • We can amend or withdraw this voucher at any time. • Dishes included in this offer may vary across different restaurants.

Facebook Top Fans - 50% off mains:
• With this voucher, you and all of your table can enjoy 50% off mains from the Main, Gluten Free and Breakfast menus only.
• You can use this voucher from Friday 26th July - 9th August 2019, excluding Saturday’s.
• This offer is only available to those that qualify as a Top Fan on Facebook on 26th July 2019.
• A unique offer code will besent to the guests via Facebook private messaging. The code must be shown to their server to redeem.
• You cannot use this voucher with the Frankie’s Super Deal.
• This voucher is not valid on the, Set or Event menus.
• This voucher cannot be used with any other promotion or at airport locations.
• This voucher can only be used once.
• We can amend or withdraw this voucher at any time.
• Dishes included in this offer may vary across different restaurants.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena , Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay and Sheffield).

A-Level Results: Free Main
• With this voucher you can enjoy a free main with the purchase of a pint of Budweiser or a bottle of Coke (or any Coca Cola family products).
• You can use this voucher from 12pm on Thursday 15th August 2019.
• The voucher is valid on 10” pizzas, all pastas (excluding Risotto), Classic Beef Burger, Classic Cheese Burger, Bacon & Cheese Burger, The House Special Burger, Classic Chicken Burger, The Smoky Beet Burger and Viva La Vegan Burger. All burgers come with regular fries only.
• You cannot use any other promotion with this voucher.
• You must show your 2019 A-Level Results to qualify for this offer
• Dishes included in this offer may vary across different restaurants.
• This voucher is only valid for orders made while dining within a restaurant and excludes takeaway orders.
• This voucher may be refused at event restaurants on event days, and will be processed at the manager’s discretion. (Frankie & Benny’s event restaurants: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quay, Edinburgh Omni Centre, Glasgow Quay, Sheffield Meadhowhall and Sheffield).
• This voucher can only be used once per person.
• We can amend or withdraw this voucher at any time.